Netsuite Service Desk

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Netsuite service desk. Online support cases can be created when search results don t provide the answer you need. You can only get help from netsuite one way that we know of and that is by phone. Help topics provide easy access to netsuite s extensive help documentation. Zendesk for netsuite connects your customer service data to your sales financial system of record netsuite.

Training videos provide visual training and demonstration on core netsuite administration and end user tasks. We use a technology called teamviewer which allows us to easily resolve issues without having to come out on site. Only netsuite s customer service software gives everyone that interfaces with the customer sales support service and fulfillment access to complete. Suitesupport offerings range from basic to premium to provide you with the answers you need when you need them.

Netsuite doesn t have an online help desk for customer service but you can call them on the phone. We can resolve netsuite issues as they arise through our help desk service. You can see the status of your netsuite issues by logging into your netsuite account and going to your bm online help desk role. 111 west jackson blvd suite 1000 chicago il 60604 phone.

And again if you didn t realize it was an option and you d rather have a dialog with somebody you can actually phone them. 10 van de graaff drive burlington ma 01803 chicago. Netsuite s integrated customer service management solution gives you a 360 degree view of customers helping to improve customer satisfaction attract new customers and lower service costs. Netsuite education services your keys to netsuite s toolbox.

Netsuite offers a full range of support offerings from basic to premium to advanced customer support.